Search Elko County Hotels

"The room was nothing special but we at least had a decent view. There could be improvement on their customer service. The young lady who checked us in was slurping her Starbucks drink while talking to us. There's also construction going on so there was only 1 elevator available for the area we were in. Not recommended if traveling with an elderly person or anyone who may have difficulty walking. "

"breakfast variety was good, but it is understaffed. We had to wait about 15 minutes because everything was empty. The reason is that there is ONE girl to had to go EVERYTHING. She stocked the food, cooked the food, cleaned the tables, emptied the trash. She was fantastic. But, she was doing 4 jobs. That's ridiculous. Shame on the hotel management."

"Great stay"

"It was okay. Other than the people upstairs were having an all night party so didn't sleep very well."

"Good breakfast and clean rooms!"

"Excellent "

"The stuff was really good about helping us with any problems we had. The first room that we purchased had a jacuzzi, but the surfaces of everything had clearly not been cleaned for quite a while. Very sticky. Just a mess. They upgraded us to a nicer room. Countertops and things like that work significantly better. The blanket however had what looked like chocolate smudges, hopefully. Showers are pretty bad too. But we kinda expect that everywhere we go, so we brought sandals. Had a really good couple of restaurants on site. Romanza and another Grill (I forget the name). It is not smoke free in the casino. Beat be aware of that."

"The room was at the end and quiet but at 1 am they moved a family of 18 to all the room next to me and it took over an hour screaming kids banging it was awful the lady at the desk the next day responded to my email she was amazing moved me to an upgraded room didn’t let them move anyone above me and kept it quiet for the rest of my stay. She went above and beyond to make sure they fixed the issue. So if it wasn’t for her I would never go back. "

"Clean"